Cyber Rebels Referral Partner Agreement
This Referral Partner Agreement is made between Cyber Rebels Ltd and the referral partner named at the end of this document.
Cyber Rebels Ltd appoints the referral partner on a non-exclusive basis to introduce potential customers and, where approved, promote eligible Cyber Rebels services using an assigned referral link or referral code.
The referral partner will receive a commission of 10% for each Qualifying Referral.
The referral partner is not required to generate a minimum number or value of referrals.
Cyber Rebels is not required to accept, quote for, contract with or provide services to any referred customer.
Cyber Rebels may provide the referral partner with an affiliate account, tracked referral link, referral code and access to referral reporting.
Referral links, codes and account access are provided only to the approved referral partner. They must not be sold, transferred, shared with another organisation or used to generate false or self-referrals.
The referral partner must keep account login details secure and notify Cyber Rebels promptly if they believe an account, referral link or referral code is being misused.
Cyber Rebels may suspend referral tracking while suspected misuse, fraud, technical irregularities or breaches of this agreement are investigated.
The referral partner must use accurate and approved information when promoting Cyber Rebels.
The referral partner must not make guarantees, provide cybersecurity advice on behalf of Cyber Rebels, alter pricing or service details, or claim authority to enter into agreements for Cyber Rebels.
Public promotional content must clearly disclose the commercial relationship and comply with applicable advertising, consumer protection, privacy and platform rules.
The referral partner must not use unsolicited bulk messaging, spam, misleading claims, artificial traffic, forced clicks, hidden links or other methods intended to manipulate referral attribution.
Cyber Rebels may ask the referral partner to amend or remove promotional content that is inaccurate, outdated, misleading, unlawful or inconsistent with the Cyber Rebels brand.
All customer contracts, quotations, bookings, payments and delivery arrangements are handled directly by Cyber Rebels Ltd.
Cyber Rebels controls whether a customer is accepted, the services offered, pricing, discounts, delivery arrangements, invoicing and customer support.
The referral partner must not collect payments, negotiate terms, offer discounts or make commitments on behalf of Cyber Rebels unless separately authorised in writing.
A referral will qualify for commission only where all of the following conditions are met:
A click, impression, enquiry, form submission, quotation request or sales conversation does not by itself qualify for commission.
A referral will not qualify where the booking is cancelled, refunded, unpaid, fraudulent, generated through misleading promotion or attributed through manipulated or artificial activity.
Commission applies to the first qualifying purchase made by a referred customer.
Once that customer has been accepted by Cyber Rebels and recorded as aligned with the referral partner, commission will also apply to all subsequent qualifying purchases made by that customer for as long as the alignment remains active, regardless of when those purchases are made.
Repeat bookings do not need to occur within the original 90-day attribution period.
A customer’s alignment with a referral partner may be ended or changed only where:
Ending the referral partnership will not affect commission that became payable before the termination date. Unless Cyber Rebels agrees otherwise in writing, bookings made after the partnership has ended will not generate further commission.
Where more than one referral partner claims the same customer, Cyber Rebels will make the final attribution decision using referral links, referral codes, customer records and any other reliable evidence.
A confirmed booking may still qualify for commission where the customer cancels before delivery, subject to the following:
Commission on a cancelled booking will be calculated using the same exclusions that apply to a delivered booking, including VAT, travel and accommodation, venue costs, examination and certification fees, third-party charges, refunds, credits and discounts.
Referrals will normally be initially attributed using the referral partner’s tracked link or referral code.
A prospective customer will remain attributed to the referral partner for 90 days from the customer’s most recent tracked click on the assigned referral link. Each further tracked click will begin a new 90-day attribution period.
The 90-day attribution period determines whether the referral partner is credited with introducing the prospective customer before the customer makes its first qualifying purchase.
Once the customer completes its first qualifying purchase and is accepted by Cyber Rebels as a referred customer, the customer will be recorded as aligned with that referral partner.
That alignment will continue beyond the initial 90-day attribution period. While the alignment remains active, eligible repeat bookings made by the customer will qualify for commission regardless of the time that has passed since the original referral or most recent tracked click.
Cyber Rebels may manually attribute or align a customer where reliable evidence shows that the referral partner was responsible for the introduction.
The referral partner must raise any initial attribution query within 30 days of becoming aware of the issue.
Cyber Rebels is not responsible for an initial referral failing to be tracked because of deleted cookies, privacy settings, browser restrictions, ad-blocking technology, incorrect customer information or the customer failing to use the assigned referral link or code.
Unless agreed otherwise in writing, commission will be calculated on the net amount received by Cyber Rebels, excluding:
Commission becomes payable once Cyber Rebels has received and retained the applicable cleared customer payment and either:
The reduced 5% commission reflects a cancellation for which Cyber Rebels retains 50% of the eligible service fee. The full 10% commission reflects a cancellation for which Cyber Rebels retains the full eligible service fee.
Where a booking is rescheduled rather than cancelled, commission will normally become payable after the rearranged service has been delivered. If the rearranged booking is later cancelled, the commission rate will be determined by the notice given for that cancellation under the applicable customer terms.
No commission is payable on preparation fees, administration charges, statutory interest, debt-recovery costs or other amounts that do not represent payment for an eligible service.
Commission will not become payable while a refund, payment dispute or chargeback is pending. Cyber Rebels may deduct or recover commission where the related customer payment is later refunded, reversed or charged back.
Commission records and referral reporting will be available through the affiliate dashboard.
Eligible commission payments will normally be processed monthly, within 14 days after the end of the month in which the commission becomes payable.
There is no minimum payout threshold.
Commission payments will normally be processed using Stripe. The referral partner is responsible for completing Stripe onboarding and maintaining accurate payment details through the affiliate dashboard.
Cyber Rebels may require the referral partner to provide tax information, proof of identity or other information reasonably required to administer or process payment.
The referral partner is responsible for its own income tax, corporation tax, National Insurance, VAT and any other liabilities arising from commission payments.
Cyber Rebels may withhold payment while attribution, customer payment, suspected fraud, misuse or a material breach of this agreement is being investigated.
Cyber Rebels may deduct or recover commission previously paid where the related customer payment is later refunded, reversed, charged back or found to be fraudulent.
The referral partner must ensure that affiliate or referral promotions are clearly and prominently identifiable as advertising or commercially incentivised content.
Any disclosure must be easy to understand, visible before or at the point the audience engages with the promotion and appropriate to the platform and format being used.
The referral partner must comply with applicable Advertising Standards Authority, Committee of Advertising Practice, consumer protection and platform disclosure requirements.
The referral partner must not:
Cyber Rebels retains full control over customer suitability, service scope, pricing, delivery arrangements and contractual terms.
Cyber Rebels may decline a referral or booking where there are concerns about suitability, capacity, payment, legal compliance, safeguarding or reputational risk.
Cyber Rebels does not guarantee that any referral will result in a booking or commission payment.
All intellectual property rights in the Cyber Rebels name, branding, website, training materials, written content, graphics, videos, resources and approved promotional materials remain owned by Cyber Rebels Ltd or its licensors.
Cyber Rebels grants the referral partner a limited, revocable, non-exclusive and non-transferable right to use approved promotional materials solely for the purpose of promoting the referral arrangement.
Any goodwill arising from the referral partner’s use of Cyber Rebels branding belongs to Cyber Rebels Ltd.
The referral partner must comply with all laws and regulations relevant to its activities under this agreement, including those relating to advertising, consumer protection, direct marketing, privacy, anti-bribery, fraud, tax and intellectual property.
The referral partner must keep reasonable records showing how material referrals and approved promotional activity were generated.
Cyber Rebels may request information reasonably required to investigate attribution disputes, complaints, suspected fraud, misleading promotion, data protection concerns or breaches of this agreement.
Both parties must comply with applicable UK data protection and privacy law, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003.
Unless agreed otherwise in writing, each party acts as an independent controller for personal data it collects and uses for its own purposes.
The referral partner must not provide personal data about a prospective customer unless it has a lawful basis for doing so, the sharing is fair and transparent, and only the minimum necessary information is provided.
Wherever practical, prospective customers should contact Cyber Rebels directly using the assigned referral link, referral code or approved contact route.
The referral partner must not upload mailing lists, audience data, special category data, criminal offence data or unrelated personal information to the referral platform.
Each party is responsible for keeping personal data secure, limiting access to authorised people, retaining data only as long as necessary and responding to data protection requests relating to its own processing.
The referral partner must notify Cyber Rebels without undue delay if a personal data breach or security incident may affect Cyber Rebels, a referred customer or the referral platform.
Each party must keep confidential any non-public commercial, financial, technical, operational, customer or business information received from the other party.
Confidential information does not include information that:
The referral partner must not publicly disclose customer identities, confidential referral information, non-public commission arrangements, customer communications or confidential commercial discussions without written permission.
The confidentiality obligations in this section continue after this agreement ends.
Each party confirms that it has authority to enter into this agreement.
The referral partner confirms that:
The referral partner acts as an independent contractor.
Nothing in this agreement creates an employment relationship, worker relationship, legal partnership, joint venture, agency, franchise or fiduciary relationship.
The referral partner has no authority to bind Cyber Rebels, enter into contracts on its behalf or incur obligations in its name.
The referral partner is responsible for its own staff, contractors, costs, insurance, equipment, systems, taxes and business activities.
The referral partner must act honestly, responsibly and professionally when referring or promoting Cyber Rebels.
Neither party may offer, promise, give, request or accept a bribe or improper inducement in connection with this agreement.
Nothing in this agreement limits or excludes either party’s liability for:
Subject to the paragraph above, neither party will be liable to the other for any indirect or consequential loss, or for loss of profit, revenue, anticipated savings, business opportunity, goodwill or data.
Subject to the exclusions above, each party’s total aggregate liability arising from or connected with this agreement, including liability under section 19, will not exceed the greater of:
This liability cap applies equally to Cyber Rebels and the referral partner.
Each party will indemnify the other against reasonable and direct losses, liabilities, damages, costs and expenses arising from a third-party claim, but only to the extent that the claim was directly caused by:
The indemnified party must:
Neither party will be liable under this section to the extent that the claim or loss was caused by the other party’s acts, omissions, instructions or breach.
Except for fraud, deliberate misconduct and liabilities that cannot lawfully be limited, liability under this section is subject to the cap in section 18.
This agreement begins on the date entered at the end of the document and continues until terminated in accordance with section 21.
Cyber Rebels may periodically review the referral partner’s account, promotional activity and suitability for the programme.
Either party may terminate this agreement at any time by giving 30 days’ written notice.
Cyber Rebels may suspend the referral account or terminate this agreement immediately where the referral partner:
Suspension does not itself terminate this agreement.
When this agreement ends, the referral partner must immediately:
Unless termination results from fraud, unlawful activity, serious misconduct or a material breach connected with the referral, the referral partner will remain eligible for commission on Qualifying Referrals properly attributed before termination.
Termination does not affect rights, obligations or liabilities that arose before the agreement ended.
Sections concerning intellectual property, data protection, confidentiality, liability, indemnity, repayment of commission and governing law will continue after termination.
Cyber Rebels may change eligible services, commission rates for future referrals, attribution periods, referral platform functionality, approved materials and programme procedures.
Cyber Rebels will give reasonable notice of any material commercial change.
Changes will not reduce commission already earned on a Qualifying Referral.
This agreement operates alongside the Cyber Rebels Referral Partner Terms and Conditions:
https://cyberrebels.co.uk/our-policies-and-terms/referral-partner-terms-conditions
If there is a conflict, this signed agreement will take priority.
This agreement and the Referral Partner Terms and Conditions constitute the entire agreement between the parties concerning the referral relationship.
Any change to this signed agreement must be agreed in writing by both parties, except for permitted programme or website terms updates.
If any provision is found invalid or unenforceable, the remaining provisions will continue in force.
The referral partner may not assign, transfer or subcontract its rights or obligations without Cyber Rebels’ written permission.
A person who is not a party to this agreement has no right to enforce it.
This agreement is governed by the laws of England and Wales.
The courts of England and Wales will have exclusive jurisdiction over any dispute arising from or connected with this agreement.
Before commencing court proceedings, the parties will attempt in good faith to resolve the dispute through direct discussion.
By signing this document, the referral partner confirms that they have read, understood and agree to this Referral Partner Agreement and the Cyber Rebels Referral Partner Terms and Conditions.
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Date: August 12, 2026
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Signed by Andrew Longhurst Signed On: July 27, 2026
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Document Name: Cyber Rebels Referral Partner Agreement
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