Our Policies + Terms
At Cyber Rebels, we keep things clear, fair, and straightforward. Our policies exist to protect and support our clients, learners, and partners. Explore the key documents that guide how we work.
Core Policies
Privacy Policy
Your privacy matters. Our Privacy Policy explains how we collect, use, and protect personal data, your rights under UK GDPR and the Data Protection Act 2018, and how we use lawful bases such as consent and legitimate interests, including a completed LIA, for B2B marketing and service communications.
Information Security Policy
Information security sits behind everything we do. This policy explains how we protect the data we hold using encryption, secure systems, access controls, and good cyber hygiene to safeguard our clients, learners, and partners.
Safeguarding Policy
Safeguarding is part of our DNA. Our Safeguarding Policy explains how we protect children, young people, and adults at risk, both online and in person, in line with KCSIE, the Prevent Duty, and recognised best practice for schools, youth groups, and community settings.
Fairness & Protection
Complaints Policy
If something isn’t right, we want to hear about it. This policy explains how to raise a concern or complaint, what you can expect from our response, and how we use feedback to improve our services.
Equality, Diversity & Inclusion (EDI) Policy
Diversity makes us stronger. Our EDI Policy explains how we promote equality of opportunity, challenge discrimination, and create inclusive, respectful learning environments for everyone who works with or learns from Cyber Rebels.
Accessibility Statement
We want cyber-rebels.co.uk and our training to be accessible to everyone. This statement explains how we support inclusive access across our website, digital content, on-site sessions, and online training delivery, aligned with recognised accessibility guidelines such as WCAG.
Health & Safety Policy
We take health and safety seriously for our trainers, learners, and clients. This policy explains how we maintain safe environments for in-person and online training, and how responsibilities are shared when we work on a client site or in a hired venue.
Governance & Standards
Business Ethics & Integrity Policy
We operate with transparency and accountability. This policy explains how we approach whistleblowing, modern slavery prevention, and anti-bribery and corruption so integrity runs through the way we work.
Quality Assurance Policy
We’re serious about quality. This policy explains how we maintain high standards, review our delivery, and drive continuous improvement across our training, resources, and client experience.
Business Continuity & Disaster Recovery Plan
When disruption happens, continuity matters. This plan explains how we maintain service delivery, protect client data, manage technical recovery, put backup arrangements in place, and communicate clearly with clients if issues arise.
Environmental & Sustainability Policy
We aim to reduce our environmental impact wherever possible. This policy explains how Cyber Rebels minimises waste, reduces its carbon footprint, prioritises digital-first delivery, and embeds sustainable practices across online and on-site training.
ESG Commitment Statement
We believe responsible business should be visible in practice. This statement explains how Cyber Rebels approaches environmental responsibility, social impact, and strong governance across our services and operations, bringing our ESG principles together in one place.
Terms & Agreements
Website Terms & Conditions of Use
The simple rules for using our website and content safely and responsibly. These terms explain what you can expect from us online and how you may use the material we publish.
Online Delivery Terms
How our live online training works, what to expect from us, and what we expect from attendees. These terms cover booking, behaviour, access, cancellations, and platform use for virtual sessions.
On-Site Delivery Terms
How our in-person training works, what to expect from us, and what we expect from attendees. These terms cover booking, behaviour, venue access, cancellations, health and safety, and requirements for on-site sessions.
Training Services Agreement (TSA)
Clear terms for how Cyber Rebels delivers online and on-site cybersecurity training. This agreement covers payment, cancellations, responsibilities, data protection, and how sessions are delivered.
Non-Disclosure Agreement (NDA)
Our NDA explains how confidential information is protected during training and consultancy, including business data, vulnerabilities, and internal processes, aligned with UK GDPR.
Protect+ Terms of Service
A clear outline of subscription rules, billing, early termination fees, training entitlements, and delivery conditions for Cyber Rebels’ Protect+ cybersecurity training retainer.
Referral Partner Terms & Conditions
The terms that apply to approved Cyber Rebels referral partners. These explain how the partnership works, what counts as a valid referral, and how referral rewards are handled.
Assurance
Partner & Supplier Assurance Pack
Everything schools, youth organisations, councils, and businesses need to work with Cyber Rebels confidently. This pack brings together safeguarding, GDPR compliance, DPIA and LIA summaries, insurance details, and key organisational governance information in one place.
Questions about a policy?
Email [email protected] — we’re happy to help.
