Business Continuity & Disaster Recovery Plan

Cyber Rebels Ltd
Version 1.0 – November 2025

Cyber Rebels Ltd is committed to ensuring the continuity of our services and the safety of our clients’ data in the event of disruption. This Business Continuity & Disaster Recovery Plan outlines the steps we take to maintain essential operations, minimise downtime, and recover quickly from unexpected incidents. It applies to all Cyber Rebels staff, trainers, contractors, and partners.

1. Scope and Purpose

This plan covers:

Service continuity for live training (online and on-site)
Data protection and information recovery
Communication with clients during disruptions
Technical and operational resilience
Protection of business-critical functions

Its purpose is to ensure Cyber Rebels remains operational and able to deliver services safely, securely, and with minimal disruption.

2. Critical Activities

Our critical business functions include:

Delivery of live cybersecurity training (virtual or on-site)
Communication with clients and learners
Secure access to training materials and resources
Data handling, storage, and protection
Website and booking system availability

These activities are prioritised during any disruption.

3. Risk Scenarios Covered

This plan considers disruptions such as:

Loss of internet connectivity
Trainer illness or unavailability
Power outages
Hardware or device failure
Cybersecurity incidents
Website or platform outages
Transport disruptions affecting on-site delivery
Local or national emergencies

4. Continuity Measures (Online Delivery)

For live virtual training, Cyber Rebels maintains:

Backup devices for trainers (laptop/secondary device)
Mobile hotspot or alternative internet connection
Secure cloud-based storage for all training materials
The ability to switch to an alternative online platform (Zoom, Teams, Google Meet)
The option to reassign delivery to an alternative trainer where available
Immediate communication with clients if rescheduling is required

This ensures online delivery can continue even during technical disruptions.

5. Continuity Measures (On-Site Delivery)

When delivering training on-site, Cyber Rebels ensures:

Trainers travel with sufficient time buffer to account for delays
Backup presentation materials are stored offline
The ability to deliver without internet if required (offline slides)
Pre-agreed points of contact at the venue
Use of power-efficient equipment and backup power options where available
Immediate communication with the client if travel is disrupted

If on-site delivery cannot continue safely (e.g., severe weather or emergencies), sessions may be moved online or rescheduled.

6. Data Protection & Disaster Recovery

Cyber Rebels maintains strong data protection controls to ensure quick and safe recovery:

All critical data is stored securely in the cloud
Encrypted local backups for essential files
Regular system updates and security patching
Multi-factor authentication for access to systems
Digitally certified email communication
No long-term storage of sensitive or unnecessary data
Rapid isolation and response procedures for suspected cyber incidents

In the event of a data breach or cybersecurity incident, we follow our internal incident response process and notify affected clients as required by UK GDPR.

7. Communication Plan

In the event of disruption, Cyber Rebels will:

Notify affected clients as soon as possible
Provide a clear explanation of the issue
Offer alternative delivery formats (online, rescheduling, alternative trainer)
Keep clients informed until the issue is resolved
Document the incident internally for review

Communication will take place via email, phone, or other pre-agreed methods.

8. Recovery Time Objectives (RTO)

Cyber Rebels aims to:

Restore access to essential systems within 4 hours
Resume live online training within the same working day where possible, or reschedule with priority
Respond to incidents and client communication within 2 hours

Website recovery time is dependent on hosting provider service levels but is monitored continuously.