Effective Date: 27 February 2025
Last Updated: 21 November 2025
These Training Terms & Conditions apply to all online cybersecurity awareness training sessions provided by Cyber Rebels Ltd (“we,” “our,” or “us”). By booking or attending a training session, you (“the Participant”) agree to these terms.
Relationship With Other Policies
These Online Training Terms should be read alongside:
Cyber Rebels’ Privacy & Cookie Policy
Other training policies: https://cyberrebels.co.uk/our-policies-and-terms
The Training Services Agreement, where a corporate contract has been signed
Where a Training Services Agreement exists, that agreement takes precedence over these public terms.
1. Training Services
1.1. Cyber Rebels provides live cybersecurity awareness training — both online and in-person — to educate individuals and businesses on security best practices.
1.2. Online sessions are delivered via Zoom or another designated virtual platform. In-person events are delivered at venues arranged or approved by Cyber Rebels.
1.3. Training sessions may be hosted or managed using third-party platforms such as Zoom or Eventbrite. By registering or attending, you also agree to comply with the terms of use and privacy policies of these platforms.
1.4. All training materials remain the intellectual property of Cyber Rebels and must not be copied, shared, or redistributed without prior written consent.
1.5. Training sessions are designed for a maximum number of attendees as specified in the session details.
1.6. Where applicable, participants may receive CPD certificates following completion of the session, provided attendance and participation criteria are met.
2. Booking & Payment
2.1. Full payment is required at the time of booking to confirm a place in the training session.
2.2. Bookings are not considered final until payment has been received.
2.3. If payment is not received, Cyber Rebels reserves the right to cancel or decline the booking.
2.4. Discounts or promotional offers, if available, must be applied at the time of booking and cannot be applied retroactively.
3. Participant Responsibilities
3.1. The Participant is responsible for ensuring they have a stable internet connection and access to Zoom or the designated platform.
3.2. The Participant must ensure they join the session on time. Late arrivals may not be admitted, and refunds will not be issued for missed sessions.
3.3. Cyber Rebels is not responsible for technical issues on the Participant’s end, including internet connectivity problems, software compatibility, or device malfunctions.
3.4. The Participant agrees to follow the session’s code of conduct, which includes respecting the trainer and other participants. Any disruptive behaviour may result in removal from the session without refund.
3.5 Participants must comply with Cyber Rebels’ Safeguarding and Information Security policies when using chat features, sharing content, or engaging in session activities.
4. Cancellation & Refund Policy
4.1. All bookings are non-refundable.
4.2. If Cyber Rebels needs to cancel or reschedule a session, we will offer an alternative date but will not issue refunds.
4.3. Participants who fail to attend a session for any reason, including technical issues, are not eligible for a refund or rescheduling unless otherwise agreed at our discretion.
5. Liability Disclaimer
5.1. Cyber Rebels provides training based on current best practices in cybersecurity but does not guarantee protection against cyber threats.
5.2. It is the Participant’s responsibility to implement and maintain their own cybersecurity practices.
5.3. Cyber Rebels accepts no liability for any cybersecurity incidents, data breaches, or financial losses experienced by the Participant after training.
5.4. Training is for educational purposes only and does not replace professional cybersecurity audits or consultancy.
5.5 To the fullest extent permitted by law, Cyber Rebels’ total liability is limited to the total fees paid in the twelve (12) months preceding any claim.
6. Course Changes & Rescheduling
6.1. Cyber Rebels reserves the right to modify training content, trainers, or delivery methods if necessary, ensuring the same high standard of training is maintained.
6.2. If rescheduling is required due to unforeseen circumstances, Cyber Rebels will work with Participants to offer an alternative date.
7. Force Majeure (Unforeseen Circumstances)
7.1. Cyber Rebels will not be held liable for cancellations, delays, or failure to deliver training due to events beyond our control, including but not limited to:
- Internet or power outages affecting the trainer or platform provider.
- Natural disasters or public health emergencies.
- Government restrictions impacting online services.
7.2. In such cases, Cyber Rebels will make every effort to reschedule the session at no additional cost, but refunds are not guaranteed.
8. Confidentiality & Data Protection
8.1. Cyber Rebels will process personal data in accordance with the UK GDPR and the Data Protection Act 2018. Any personal information collected for registration, attendance, or certificate issuing will be handled in line with our Privacy & Cookie Policy, available at:
https://cyberrebels.co.uk/privacy-policy/
8.2. Participants agree to comply with Cyber Rebels’ Information Security Policy, which outlines expectations for secure handling of information during online sessions, including appropriate use of chat features, screen sharing, and digital materials.
8.3. Participants must also comply with Cyber Rebels’ Safeguarding Policy, particularly in relation to respectful conduct, appropriate communication, and the handling of any sensitive or personal information shared during the session.
8.4. Any information shared by Participants during training, whether verbally or through the chat or Q&A functions, will be treated as confidential and will not be disclosed to third parties unless required by law or at the Participant’s request.
8.5. Cyber Rebels acts as an independent data controller for any personal data collected or processed during the delivery of online training sessions unless a written agreement specifies otherwise.
8.6. Session recordings are not permitted unless expressly authorised in advance. Where recordings are approved, they may only be used for internal purposes by the Client or Participant and must not be shared, published, or redistributed externally.
9. Governing Law
9.1. These terms are governed by the laws of England and Wales.
9.2. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
9.3. These terms should be read in conjunction with the general Terms & Conditions of Website Use available at https://cyberrebels.co.uk/terms-and-conditions-of-use.
